ICSC was founded in 1997 with the aim of providing companies and organizations with the tools necessary to run effective sales and technical support centers that meet the highest standards. ICSC itself has a C.O.P.C standard, the most respected international standard for call centers.Over the years ICSC has acquired extensive experience and an impressive number of highly satisfied notable clients. From the day it was founded and until the present day we have served as the support center for HP Israel.
Establishing Sales and Service Centers
ICSC will help you with every step of establishing a high quality sales and service center built using the very latest technology. From the planning through staff recruitment and training, and ongoing support, we offer every tool you need
Establishing Technical Support Centers
Creating a technical support center requires analyzing the company and its products in order to plan what would work best for callers. ICSC specializes in all stages of the setup from the initial planning through staff recruitment, deployment and ongoing support
Virtual switchboards are cheap, easy to use and customized to the needs of the business making them a helpful tool for all types of businesses and one that is being more widely adopted. If you are interested in how a virtual switchboard can help you then read on